Privacy Policy

This Privacy Policy describes how Stitrix, owned and operated by Group Jewelry LTD, collects, uses, and protects your personal information when you visit or make a purchase from stitrix.store.


1. Who We Are

Stitrix is a UK-based apparel brand specializing in made-to-order clothing.
Business Name: Group Jewelry LTD
Trading Name: Stitrix
Registered Address: 71–75 West Street, Shelton Street, London WC2H 9JQ, United Kingdom
Email: support@stitrix.store


2. Information We Collect

We collect information to process your order and provide customer support. This includes:

✔ Personal information

  • Name

  • Shipping address

  • Billing address

  • Email

  • Phone number (optional)

✔ Payment information

Collected securely through third-party processors (Shopify, Shop Pay, Apple Pay, PayPal).
We never see or store your full payment details.

✔ Automatically collected information

  • Device type

  • Browser

  • IP address

  • Cookies

  • Pages visited

  • Time spent on site

This helps improve website performance.


3. How We Use Your Information

We use your data to:

  • Process and fulfill your order

  • Provide customer support

  • Send updates about your order

  • Improve website performance

  • Detect fraud or security risks

  • Comply with legal requirements


4. Sharing Your Information

We share necessary data with trusted partners:

✔ Print-on-demand fulfillment centers

To produce and ship your items.

✔ Payment processors

Shopify Payments, PayPal, Apple Pay, etc.

✔ Shipping carriers

To deliver your order.

We never sell your personal information.


5. Cookies

We use cookies to improve your experience.
You can disable cookies in your browser settings.


6. Data Retention

We retain order information for accounting and legal requirements unless you request deletion.


7. Your Rights (GDPR)

If you are a UK or EU resident, you have the right to:

  • Access your data

  • Request corrections

  • Request deletion

  • Opt out of marketing

Email support@stitrix.store to request changes.


8. Security

We protect your data using encryption and industry-standard safeguards.
Shopify hosts our website securely with SSL.


9. Contact Us

If you have questions about this Privacy Policy, contact:

📧 support@stitrix.store
📍 Group Jewelry LTD, 71–75 West Street, Shelton Street, London WC2H 9JQ, UK