Terms of service

Welcome to stitrix.store. When you use our website, you agree to the following terms.


1. General

This website is operated by Group Jewelry LTD, trading as Stitrix.


2. Products

Our items are made-to-order through print-on-demand fulfillment partners.
When you place an order, production begins promptly.


3. Pricing & Payment

All prices are shown in USD unless stated otherwise.
We reserve the right to update prices without notice.
Payments are secured through Shopify Payments, PayPal, Apple Pay, etc.


4. Order Process

When you place an order:

  • You agree to provide accurate information

  • Production begins within 3–12 hours

  • Orders cannot be cancelled once production starts


5. Shipping

Delivery times are estimates.
We are not responsible for customs delays or fees.


6. Returns

Due to our made-to-order process, returns are only accepted for defective or incorrect items.
Full policy: /pages/refund-policy


7. Intellectual Property

All designs, images, branding, and content belong to Stitrix.
Unauthorized reproduction is prohibited.


8. Limitation of Liability

Stitrix is not liable for indirect damages including delays, lost packages (beyond replacement), or customer misuse.


9. Governing Law

These terms are governed by the laws of the United Kingdom.


10. Contact

support@stitrix.store
Group Jewelry LTD
71–75 West Street, Shelton Street, London WC2H 9JQ, UK

11: Business Identity

Stitrix is owned and operated by:
GROUP JEWELRY LTD
71–75 Shelton Street, London WC2H 9JQ
Company No. 15460812